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Only if the oil is determined to be the direct cause of the engine problem can a manufacturer or dealership deny warranty coverage for that specific problem. In this situation the AMSOIL warranty would apply, and the AMSOIL Technical Services Department would assist you in processing your claim and in getting the vehicle repaired. That's our pledge to you. AMSOIL INC. sells millions of gallons of oil per year and warranty claims are a rare occurrence. If you ever have a warranty problem with an automobile manufacturer or dealership, AMSOIL will assist you by analyzing the problem and providing data supporting the fact that repairs should be made under the vehicle manufacturer's warranty. If this does not resolve the problem, AMSOIL will submit a claim with our insurance company and request that an adjuster have the vehicle repaired and pursue legal settlement later if necessary. The fact is there never has been an engine failure attributed to the non-performance of AMSOIL products, and we do not expect there ever will be. If it ever did, both AMSOIL and our insurance company would make certain your problem was resolved.
AMSOIL Limited Warranty - Lubricants
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AMSOIL INC. of Superior, Wisconsin hereby warrants that its lubricants are fit for use according to the written recommendations of AMSOIL INC. and in applications specifying one or more of the standards set forth in the product data bulletins and product labels. AMSOIL INC. further warrants its products to be free of defective materials, design, and workmanship.
THIS WARRANTY IS SUBJECT TO THE FOLLOWING LIMITATIONS:
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1.
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This warranty only applies to AMSOIL lubricants for which a separate, specific warranty is not written.
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2.
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The warranty herein applies only to AMSOIL lubricants, which are packaged by AMSOIL INC. and sold by AMSOIL INC. or an authorized distributor.
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3.
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The liability of AMSOIL INC. shall be limited to:
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4.
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AMSOIL INC. shall not be liable for special, incidental, or consequential damages including, but not limited to, damage or loss of other property or equipment, loss of profits or revenue, cost of capital, business interruption, lodging, towing, or cost of replacement equipment. The liability of AMSOIL INC. arising out of the manufacture, sale, delivery, installation, technical directions or recommendation of any lubricant- whether in contract, tort, warranty or otherwise - shall not exceed the value of the equipment in which the product(s) were used. The remedies to the purchaser herein are exclusive.
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5.
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In the event of a claim against AMSOIL INC., the procedure below must be completely followed.
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THE WARRANTY MAY NOT BE EXTENDED TO COVER:
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1.
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AMSOIL lubricants used in mechanically deficient equipment as a result of abnormal operation; negligence; abuse; damage from casualty, shipment or accident; or equipment modification done without written authorization from the OEM.
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2.
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AMSOIL lubricants that have been used for the purposes of racing or in applications where the OEM required lubricant standards do not match those stated by AMSOIL INC. without the written approval from AMSOIL INC.
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3.
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AMSOIL lubricants that have been contaminated after leaving the AMSOIL INC. premises due to improper handling, storage or through equipment deficiencies in which an AMSOIL lubricant has been installed.
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4.
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AMSOIL lubricants which have been packaged, regardless of container, by anyone other than AMSOIL INC. or an AMSOIL authorized packager.
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5.
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Any allegedly defective AMSOIL lubricant for which a reasonable sample has not been preserved.
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6.
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Failure of equipment when AMSOIL lubricants are not used in strict accordance with either the written recommendations of AMSOIL INC. or the OEM for warranty coverage.
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7.
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AMSOIL lubricants that have been used in conjunction with any other product or additive that has not been authorized for use by AMSOIL INC.
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8.
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Failure of equipment due to a pre-existing condition that is unrelated to the use of AMSOIL.
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9.
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Repair or replacement of equipment because of normal wear.
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AMSOIL RESERVES THE RIGHT TO REJECT A WARRANTY CLAIM FOR ANY OR ALL OF THE FOLLOWING REASONS:
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1.
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Failure to follow all OEM recommendations for warranty coverage, including lubricants, maintenance, and drain intervals, prior to the first installation of AMSOIL lubricants.
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2.
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AMSOIL INC. was not notified within 30 days from the date of failure.
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3.
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Claim information is insufficient.
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4.
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Parts inspected do not substantiate a claim or indicate failure.
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5.
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Parts requested were not sent or are unavailable for inspection.
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6.
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Oil sample was not provided.
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7.
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Failure of the customer to follow the written procedure herein.
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8.
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Customer refused to cooperate with the investigation.
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9.
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Failure was the result of an OEM defect.
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This warranty shall be governed, interpreted and construed by, and in accordance with, the laws of the State of Wisconsin.
AMSOIL INC. IS THE SOLE AUTHOR OF THIS POLICY AND MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED UNLESS A SEPARATE, SPECIFIC WARRANTY HAS BEEN WRITTEN.
SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
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Contacts:
AMSOIL INC.
AMSOIL Bldg.
Superior, WI 54880
715-392-7101, Fax 715-392-3097
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Revised April 8th, 2003
Supercedes all previous versions
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